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This is to inform you that we bought a Kyocera Xerox from your company 2yrs ago. At present our machine has not been working since last 20days. We have called Mr. Atanu De & we had a detail discussion with him. He agreed to come for the service 15days ago. But till date he has noc contacted us & we have been suffering a lot. We got assurance from you regarding any kind of problem with the machine while buying it. But we are sorry to say that Mr. Atanu lied that time.
We are requesting you to take necessary action regarding that matter as soon as possible.
Akna Gram Panchayet (03213-225471)